Pharmacy Discount Network: FAQs

If you have questions about how to save money on prescriptions using ScriptSave® WellRx, our frequently asked questions (FAQ) has answers. Browse the questions below or Contact Us if you'd like to know more. Have a prescription drug-related question? Use our Ask a Pharmacist service now to learn more about your medications.

Ready to save money on your medicine? Get a ScriptSave WellRx discount card today to get the best possible price on generic and brand-name prescription drugs.

ScriptSave WellRx is brought to you by Medical Security Card Company, LLC, the trusted prescription discount leader at more than 62,000 pharmacies nationwide. See our online certification.

What does the ScriptSave® WellRx program provide?

The ScriptSave WellRx program provides:

  • A prescription savings card that offers instant savings at the register on both brand name and generic prescription medication. Use the card to save on prescriptions for you and everyone in your household -- including your pets.
  • No enrollment fee and no limits on usage.
  • Everyone in your household can use the same card.
  • A pharmacy discount network of 62,000 participating pharmacies across the county including chain and independent retail pharmacies.

How does the ScriptSave WellRx Card work?

Step 1: Download the mobile app or click Get Card on the website.

Step 2: Search for the lowest priced prescription medications near you.

Step 3: Show your savings card at the pharmacy each time you fill or refill a prescription.

It's that easy! There is no paperwork to complete and no limit on usage.

Who can use the ScriptSave WellRx savings card?

  • If you do not have health insurance, use your ScriptSave WellRx card for any brand name or generic prescriptions you or your household members pay for out-of-pocket.
  • If you have health insurance coverage, use your ScriptSave WellRx card for any prescriptions that are not covered by your insurance plan or for family members not covered by insurance.
  • If you have Medicare and are enrolled in a Medicare Part D plan, use your ScriptSave WellRx card for any prescriptions that are excluded by Medicare Part D law.
  • If you have Medicare and decide not to enroll in Medicare Part D - you can save money instantly with a ScriptSave WellRx card! There are no age or income restrictions.

How much will I save with the ScriptSave WellRx card?

Savings average 54%, and, in some cases, can be 80% or more!*  Savings vary based upon the medication and the pharmacy you choose to use.

* Average and up to savings percentages are based on all discounted prescriptions that were run through the WellRx program in 2017. Discount percentages represent savings provided off of pharmacies' retail prices for consumers who do not have a discount program and pay cash.

Do all pharmacies accept the ScriptSave WellRx Card?

ScriptSave WellRx is accepted at 62,000 participating chain and independent retail pharmacies nationwide, so there's likely a participating pharmacy nearby. Chances are, the pharmacy you use now participates. To find a participating pharmacy near you, click on price drugs and enter the prescription medication you wish to price.

Attention Walmart and Sam's Club pharmacy customers! Recently, Walmart and Sam's Club pharmacies updated their pharmacy computer systems. Walmart and Sam's Club pharmacists may require you to show your ScriptSave® WellRx card again.

To assist you in managing this update, please show your ScriptSave WellRx card to the pharmacist each time you fill or refill a prescription.

My pharmacy won't take my ScriptSave WellRx card.

If you are using a participating pharmacy, our customer service representatives will be happy to assist the pharmacy with processing. To speak to a representative, call 1-800-407-8156.

What should I do if I lose my ScriptSave WellRx card?

We know that with today's hectic lifestyles, things get misplaced. Don't worry. We've made it easy to replace your ScriptSave WellRx card.

  1. If you are a registered user:

    Sign in on the website and click the Savings Card link. You will be directed to the savings card page where your information will populate on the card. You can then text, print or email the card.

  2. If you are not a registered user:

    Click the Get Card link on the website and complete the enrollment fields using the same information you initially used to get your savings card. Your card information will be retrieved and you will be able to text, print or email the card.

And don't worry if your card is stolen; there is no way anyone can obtain confidential information through the use of your card. You can also download the ScriptSave WellRx mobile app so that you always have your card handy.

Can I save on drugs for my pets?

Yes. Many drugs for pets are also human drugs. Ask your veterinarian if there is a human equivalent and dosage for your pet. If so, your vet can write a prescription to be filled with your ScriptSave WellRx savings card at most of our participating pharmacies. Learn more about Pet Savings.

Why should I register for a website account? Isn't my card good without being a registered website user?

Your card is good for prescription medicine savings at 62,000 pharmacies nationwide. Registered ScriptSave WellRx users have access to many convenient features that make their cards even more valuable, and we're working on adding even more features to our website in the future. Create an account today! It's easy and free.

If you do not wish to register, no problem. Simply download your ScriptSave WellRx mobile app or savings card, click on price drugs and enter the prescription medication you wish to price. Then present the card at any of the thousands of participating pharmacies nationwide and receive your instant savings. It's that easy! There is no paperwork to complete and no limit on usage. Remember to show your card to the pharmacist each time you fill or refill a prescription.

What is an Invite Code?

You may have received an invite code from one of our program partners. Invite codes enable our program partners to provide additional offers and discounts to you for being a valued customer. Offers will vary depending on which of our partners provided you the code. For more information on the potential offers, check with the partner that provided you the invite code.

How do I use an Invite Code?

You will have the option to enter an invite code when generating a savings card or when creating an account. If you choose to enter a code, a confirmation message will display and the invite code will be associated with your savings card. If you already have a savings card and would like to apply an invite code, you can access the invite code entry screen from the main menu navigation or by logging into your account if you have created one. Once an invite code has been entered, any subsequent invite codes entered will be captured but will not be reflected on your savings card.

Replacement Cards

If you have created a ScriptSave WellRx account, you can locate your savings card by logging into your account. Once logged in, your "My Account" page will display your savings card along with the option to text, print, download or email the card.

If you did not create a ScriptSave WellRx account, you can request a replacement savings card by visiting the Get a Replacement Card link on the website. After verifying your information, your savings card will display with the option to text, print, download or email the card.

What if there is no generic available?

Generic prescription drugs are available only when the patent for the original brand name drug has expired. The patents for many popular brand name drugs have recently expired. However, if a generic is not available, there may be an alternative medication in the same pharmaceutical class that is less expensive or that does have a generic equivalent. Ask your physician if such an alternative would be right for you.