FAQs: ScriptSave WellRx Prescription Discount Cards

If you have questions about how to save money on prescriptions using ScriptSave® WellRx, our frequently asked questions (FAQ) has answers. Browse the questions below or Contact Us if you'd like to know more. Have a prescription drug-related question? Use our Ask a Pharmacist service now to learn more about your medications.

Ready to save money on your medicine? Get a ScriptSave WellRx discount card today to get the best possible price on generic and brand-name prescription drugs.

ScriptSave WellRx is brought to you by Medical Security Card Company, LLC, the trusted prescription discount leader at more than 65,000 pharmacies nationwide.

How to use ScriptSave WellRx

What does the ScriptSave® WellRx program provide?

The ScriptSave WellRx program provides:

  • A prescription savings card that offers instant savings at the register on both brand name and generic prescription medication. Use the card to save on prescriptions for you and everyone in your household -- including your pets.
  • No enrollment fee and no limits on usage.
  • Everyone in your household can use the same card.
  • A pharmacy discount network of 65,000 participating pharmacies across the county including chain and independent retail pharmacies.
How does the ScriptSave WellRx Card work?

Getting prescription discounts with the ScriptSave WellRx program could not be easier!

Step 1: Download the mobile app or click Get Card on the website.

Step 2: Search for the lowest priced prescription medications near you.

Step 3: Show your savings card at the pharmacy each time you fill or refill a prescription.

It's that easy! There is no paperwork to complete and no limit on usage.

How much will I save with the ScriptSave WellRx Card?

Savings average 60%, and, in some cases, can be 80% or more!*  Savings vary based upon the medication and the pharmacy you choose to use.

* Average and up to savings percentages are based on all discounted prescriptions that were run through the WellRx program in 2018. Discount percentages represent savings provided off of pharmacies' retail prices for consumers who do not have a discount program and pay cash.

Who can use the ScriptSave WellRx savings card?
  • If you do not have health insurance, use your ScriptSave WellRx card for any brand name or generic prescriptions you or your household members pay for out-of-pocket.
  • If you have health insurance coverage, use your ScriptSave WellRx card for any prescriptions that are not covered by your insurance plan or for family members not covered by insurance.
  • If you have Medicare and are enrolled in a Medicare Part D plan, use your ScriptSave WellRx card for any prescriptions that are excluded by Medicare Part D law.
  • If you have Medicare and decide not to enroll in Medicare Part D - you can save money instantly with a ScriptSave WellRx card! There are no age or income restrictions.
Do all pharmacies accept the ScriptSave WellRx Card?

ScriptSave WellRx is accepted at 65,000 participating chain and independent retail pharmacies nationwide, so there's likely a participating pharmacy nearby. Chances are the pharmacy you use now participates. To find a participating pharmacy near you, click on price drugs and enter the prescription medication you wish to price.

Attention Walmart and Sam's Club pharmacy customers! Recently, Walmart and Sam's Club pharmacies updated their pharmacy computer systems. Walmart and Sam's Club pharmacists may require you to show your ScriptSave® WellRx card again.

To assist you in managing this update, please show your ScriptSave WellRx card to the pharmacist each time you fill or refill a prescription.

My pharmacy won't take my ScriptSave WellRx card.

If you are using a participating pharmacy, our customer service representatives will be happy to assist the pharmacy with processing. To speak to a representative, call 1-800-407-8156.

The pharmacist gave me a different price than what the savings calculator showed. What can I do?

It's frustrating to be quoted one price online, only to find it’s different when you arrive at the pharmacy. Prescription prices are volatile, and can change daily at different pharmacies even in the same zip code.

When you use our price check tools, be sure to do a final look-up on the same day you are paying for your drugs. You’re far less likely to be surprised by a different amount than you expected, and, you may find another pharmacy with an even lower price!

Another common issue is, your pharmacy may be using a different discount card. Why? Habit, speed, and convenience. You can always ask your pharmacist to "please check the cash price and process it with the ScriptSave WellRx discount."

If you're still having problems, call our toll-free support line at 1-800-407-8156, Monday through Friday, from 9am to 8pm EST. Our friendly U.S.-based staff will be glad to help get to the bottom of any issues.

Visit our ScriptSave WellRx blog for even more details on accurate prescription pricing.
What should I do if I lose my ScriptSave WellRx card?

We know that with today's hectic lifestyles, things get misplaced. Don't worry. We've made it easy to replace your ScriptSave WellRx card.

  1. If you are a registered user:

    Sign in on the website and click the Savings Card link. You will be directed to the savings card page where your information will populate on the card. You can then text, print or email the card.

  2. If you are not a registered user:

    Click the Get Card link on the website and complete the enrollment fields using the same information you initially used to get your savings card. Your card information will be retrieved and you will be able to text, print or email the card.

And don't worry if your card is stolen; there is no way anyone can obtain confidential information through the use of your card. You can also download the ScriptSave WellRx Mobile App so that you always have your card handy.

Can I use this to get discounts on my Medical Marijuana?

No. At this time, our discounts only cover FDA approved medications. The FDA has not approved marijuana for any medical use, so the ScriptSave WellRx card can't provide discounts for medical marijuana, even if you have a medical card.

Can I use this to get discounts on Canadian medications?

No. ScriptSave WellRx only offers discounts for the U.S., Puerto Rico, and Guam.

Pet Medication Savings

Can I save on drugs for my pets?

Yes. Many drugs for pets are also human drugs. Ask your veterinarian if there is a human equivalent and dosage for your pet. If so, your vet can write a prescription to be filled with your ScriptSave WellRx savings card at most of our participating pharmacies. Learn more about Pet Savings.

Creating an Account

Why should I register for a website account? Isn't my card good without being a registered website user?

Your card is good for prescription medicine savings at 65,000 pharmacies nationwide. Registered ScriptSave WellRx users have access to many convenient features that make their cards even more valuable, and we're working on adding even more features to our website in the future. Create an Account today! It's easy and free.

If you do not wish to register, no problem. Simply download your ScriptSave WellRx Mobile App or Get your Savings Card, click on Price Drugs and enter the prescription medication you wish to price. Then present the card at any of the thousands of participating pharmacies nationwide and receive your instant savings. It's that easy! There is no paperwork to complete and no limit on usage. Remember to show your card to the pharmacist each time you fill or refill a prescription.

What is an Invite Code?

You may have received an invite code from one of our program partners. Invite codes enable our program partners to provide additional offers and discounts to you for being a valued customer. Offers will vary depending on which of our partners provided you the code. For more information on the potential offers, check with the partner that provided you the invite code.

How do I use an Invite Code?

You will have the option to enter an invite code when generating a savings card or when creating an account. If you choose to enter a code, a confirmation message will display and the invite code will be associated with your savings card. If you already have a savings card and would like to apply an invite code, you can access the invite code entry screen from the main menu navigation or by logging into your account if you have created one. Once an invite code has been entered, any subsequent invite codes entered will be captured but will not be reflected on your savings card.

Create an Account

My Medicine Chest

What is My Medicine Chest and how do I access it?

My Medicine Chest is your personal medication record that can help you remember to take your medications. Easily keep track of the prescriptions and over-the-counter drugs you use. Using the Medicine Chest ensures you have access to a list of all of your medications, regardless of which doctor you are seeing.

Medicine Chest Features:

  • Store and manage your medication list
  • Import medications directly from your pharmacy, healthcare provider, clinic or hospital
  • Pill and refill reminders
  • Medication pricing updates for your active medications
  • Medication information & videos
  • Track symptoms and side effects with the medication journal & mood log
  • Ask a Pharmacist
Pill and Refill reminders.

With just a few simple steps, you can set hourly, daily, or weekly reminders to take your medications. With the refill reminders, you can set alerts so you'll never risk running out of your medications.

How to use My Medicine Chest

Medication Questions

Replacement Cards

If you have created a ScriptSave WellRx account, you can locate your savings card by logging into your account. Once logged in, your "My Account" page will display your savings card along with the option to text, print, download or email the card.

If you did not create a ScriptSave WellRx account, you can request a replacement savings card by visiting the Get a Replacement Card link on the website. After verifying your information, your savings card will display with the option to text, print, download or email the card.

How do I access Ask a Pharmacist and is it really free to use?

Yes! Ask a Pharmacist is completely free to use. Our call center is staffed by pharmacists at SinfoniaRx, who can help with non-emergency prescription questions about drug interactions, and other medication-related questions. Call toll-free 1-866-268-2611, Monday through Friday, 8am to 5pm MST. We want to make sure you have the information you need to safely use your prescription drugs.

Generic vs Brand Name

Are generic prescription drugs really as good as brand name drugs?

"A" rated generics meet the same quality standards as brand name prescription drugs and thus provide the same medical benefits. A drug that is "A" rated by the FDA as a generic equivalent contains identical active ingredients as the brand name drug, the same dosage as the brand name drug, and delivers the same concentrations of drug to the bloodstream within the same amount of time. Other than the price, there is little difference when comparing generic vs brand name drugs, although the shape or color of the generic you buy is likely to be different from brand name medicines. Contact us if you have additional questions about generic vs brand name drugs.

What if there is no generic available?

Generic prescription drugs are available only when the patent for the original brand name drug has expired. The patents for many popular brand name drugs have recently expired. However, if a generic is not available, there may be an alternative medication in the same pharmaceutical class that is less expensive or that does have a generic equivalent. Ask your physician if such an alternative would be right for you.

Search Drug Information

Explore ScriptSave WellRx

About ScriptSave WellRx

About ScriptSave WellRx

ScriptSave® WellRx is brought to you by Medical Security Card Company, LLC (MSC). For more than 20 years, we have delivered substantial savings* on prescription medicines at participating pharmacies, nationwide.

My Medicine Chest Features

My Medicine Chest Features

Medicine Chest is your personal medication record that can help you remember to take your medications. It's the best way to keep track of the prescriptions and over-the-counter drugs you use.

Drug Information

Drug Information

Our detailed drug information helps you better understand your medications and improve your health.

ScriptSave WellRx mobile app on iPhone

Save on the go!

For your convenience, use the ScriptSave® WellRx mobile app to get your drug discounts instead of printing a card.

All the ScriptSave WellRx tools in one handy place. Never leave your savings card and discount behind.