Privacy Policy
Effective Date: December 8, 2009
Medical Security Card Company ("MSC") takes seriously the confidentiality of your personal information. The
following Privacy Policy sets forth our information gathering and dissemination practices for our program
offerings and services for ScriptSave® WellRx ("Website"). BY ACCESSING OR USING THE WEBSITE, YOU HEREBY
AGREE TO THE TERMS OF THIS PRIVACY POLICY AND CONSENT TO THE COLLECTION AND USE OF INFORMATION AS DISCUSSED
IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, DO NOT ACCESS THE WEBSITE.
MSC respects your privacy. We strive to make your dealings with us as private, easy and secure as possible.
We do not sell, rent or loan any of your personally identifiable information to any third party. In administering
our pharmaceutical drug discount programs, we receive personally identifiable information from various sources
including the pharmacies that process your discounts, your plan sponsor, and through our interactions with you.
We need this information to administer our point-of-sale discount prescription service for you. This information
is not transferred, sold or otherwise disclosed to third parties, except as is necessary for the proper
administration of our programs or as may be required by law. In addition, we may use and share aggregated
information that does not uniquely identify you when it enables us to improve and enrich our services and website
content. MSC also reserves the right to use and share your information in the event MSC believes doing so is
necessary to operate the Website or where such disclosure may be required by law, or to protect MSC's right or
the rights of others.
MSC reserves the right to modify or amend this Privacy Policy at any time. All changes will be effective
immediately upon their posting to the Website. Material changes will be conspicuously posted on the Website
and notice of material changes to this Privacy Policy will be communicated to you in advance. By accessing
or using the Website after such changes are posted you agree and consent to all such changes.
MSC maintains full rights to any information collected on the Website, and may freely collect, use and disclose
such information unless prohibited by this Privacy Policy or applicable law. In the event of a change in
control of MSC or sale by MSC of substantially all of its assets, any information owned by or in the
control of MSC may be transferred to such MSC successor, who will comply with the terms of this Privacy Policy.
Personal Information We Collect and How We Use It
MSC may collect information you voluntarily share with us in submitting an application for services, as well
as other information that is automatically collected, for example through Internet Protocol ("IP") addresses
and the use of "cookies", which may be placed on your computer when you access the Website. This information
is described below.
Information you give us
MSC may collect any content, record, or electronic communication of any kind that you send or give us, including
without limitation your (1) contact information, (2) financial information, (3) demographic information, and (4)
other personal information required to process your application to request services from MSC, so that we may
provide you with the information or services that you request, and so that we may communicate with you.
As an added feature of your prescription discount program, upon your authorization we may also provide you with
special information that may be of particular value or interest to you to enhance your health, such as drug
price comparisons and/or special savings opportunities through programs available to our cardholders. If you
are interested in receiving such information, you may register for such information in the 'Stay Informed' box on the
right side of this page.
You have the opportunity to opt-out of receiving such promotional communications from us at any time.
To discontinue your receipt of such promotional communications, please contact us as set forth below to request
such removal.
Other Information We Collect and How We Use It
IP Addresses
MSC logs IP addresses for system administration purposes. IP addresses are used to track a user's session
during their session, but we do not retain that information once leave our website. This information only
helps us determine how often different areas of the Website are visited. MSC does not link IP addresses to
any information that is personally identifiable.
Cookies
MSC may use cookies to track the use of the Website and to facilitate and enhance your experience on the
Website. "Cookies" are small pieces of information that are stored by your browser on your computer's hard
drive. Our cookies enable us to facilitate access to different aspects of the Website. For example, by showing
when and how you and others visit the Website, cookies help us to see which pages of the Website are popular
and which are not. Cookies can also help us to improve your enjoyment of the Website, for example, by
remembering your address or other personal information when you request information or services on the
Website. Most web browsers automatically accept cookies, but you can disable this function so that your
browser will not accept cookies. Please be aware that disabling this function may impact your use and
enjoyment of the Website.
Access by Children
The Website is not directed toward children under 13 years of age and MSC does not knowingly collect or
use information from children under 13 through the Website.
E-mail Communication
MSC may use your personal information and other information collected to send you promotional communications
that we believe may be of interest to you. You have the opportunity to opt-out of receiving such promotional
communications from us at any time. To discontinue your receipt of such promotional communications, please
contact us as set forth below to request such removal.
Security
We limit access to personally identifiable information about you to our employees and third-party agents,
who we reasonably believe need to have access to your information to provide you with the information or
services you request from MSC. The Website has security measures in place to help protect against the
loss, misuse and alteration of the information under our control. While we cannot guarantee that loss,
misuse or alteration to data will not occur, MSC uses industry standards, such as Secure Socket Layers
("SSL") technology, to help safeguard against such occurrences. In certain areas, the information passed
between your browser and our system is encrypted with SSL technology to create a protected connection
between you and our website to ensure confidentiality. In the event that a breach into our security systems
occurs and there is a possibility that an unauthorized person acquires your personal information, MSC will
notify you of such a breach under applicable law.
Access to Your Personal Information
If you wish to have access to your personal information in our records, please contact us with your request
as set forth below. You may also request that we update your personal information or correct any factual
errors that you believe may exist regarding this information.
Third-Party Websites
The Website may link to, or be linked to, other websites not maintained by or related to MSC, such as
plan sponsors, participating pharmacies, other business partners or organizations providing further
educational information. MSC is not responsible for the privacy policies or practices of any third parties
or third-party websites, including any linked or linking websites. To the extent that you disclose
personally identifiable information to any such third parties, different rules may apply to their use and
disclosure of personal information that you disclose to them. We encourage you to review the privacy
policies of such websites before disclosing your personal information to them.
Contacting Us
If you have any questions or concerns regarding this Privacy Policy, please contact us as follows:
Via Mail at:
Medical Security Card Company
4911 E. Broadway Blvd Ste 200
Tucson, AZ 85711
Attention: Legal/Privacy Coordinator
Or Via E-Mail at:
Or Via Phone at: 1-800-407-8156
A Customer Care Representative will take note of your question or concern and forward it promptly to
the appropriate party.